Return Policy for Mini-Cabinets Shop

At Mini-Cabinets Shop, customer satisfaction is our top priority. We want you to love your purchase, but we understand that sometimes things don’t go as planned. If you’re not completely satisfied with your order, our Return Policy ensures a smooth and hassle-free return process. Please read the following terms carefully to understand your rights and our policies regarding returns.

1. Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

  • Condition: The product must be in its original, unused condition, with all tags and packaging intact.
  • Timeframe: You can return your item within 30 days of receiving your order. After 30 days, we are unable to accept returns.
  • Proof of Purchase: A valid receipt or proof of purchase is required to complete the return.

2. Non-Returnable Items

Certain products are not eligible for returns, including:

  • Custom or personalized items.
  • Items marked as final sale.
  • Products that have been assembled or modified after delivery.

If you’re unsure whether your item qualifies for a return, please contact us for assistance.

3. Return Process

To initiate a return, follow these simple steps:

  1. Contact Us: Reach out to our customer service team by emailing us at info@novadigitaldynasty.com or calling our Hotline: 209-962-6573. Provide your order number and reason for the return.
  2. Return Approval: Once your return request is approved, we will provide you with detailed return instructions, including the return address.
  3. Shipping the Item: Carefully package the item in its original packaging and send it back to the address provided. You are responsible for return shipping costs unless the item is defective or damaged.

4. Refunds

Once we receive and inspect the returned item, we will process your refund. Please note the following details regarding refunds:

  • Processing Time: Refunds will be processed within 5-7 business days after the returned item is received and inspected.
  • Method of Refund: Refunds will be issued to your original payment method. Depending on your payment provider, it may take an additional 5-10 business days for the refund to reflect in your account.
  • Shipping Fees: Shipping fees are non-refundable unless the return is due to a defect or damage caused by us.

5. Exchanges

If you wish to exchange an item for a different product or size, please contact our customer service team. Exchanges are subject to product availability. If the desired item is out of stock, we can process a return for a refund and guide you through placing a new order.

6. Damaged or Defective Items

If your order arrives damaged or defective, we apologize for the inconvenience. Please contact us immediately at info@novadigitaldynasty.com or via Hotline: 209-962-6573 to report the issue. We may request photos or additional information to verify the condition of the product.

Once verified, we will offer the following solutions:

  • Replacement: We can send a replacement item at no additional cost.
  • Refund: If a replacement is not available, we will process a full refund for the defective product, including shipping fees.

7. Cancellations

If you wish to cancel your order, please contact us within 24 hours of placing the order. Once your order has been processed or shipped, it cannot be canceled, but you may still return the item according to our return policy.

8. Contact Information

If you have any questions regarding our return policy or need assistance with a return, please feel free to reach out to us:

We are here to ensure that your experience with Mini-Cabinets Shop is smooth and satisfactory.